Knock Alternative: NotificationAPI - In-Depth Comparison (2024)

Aug 10, 2024

NotificationAPI is a Knock alternative, with many differences in how they manage third-parties, notification workflows, pricing, and support. Learn more here!

Full Disclosure

We are NotificationAPI, so of course, we are going to toot our own horns - boop boop. We've tried our best to stay as objective as possible in this comparison. If you notice an inaccuracy, let us know, and we will fix it.

TLDR

NotificationAPI:

Better for small to medium-sized B2B SaaS companies that want to move fast with their notification project and expect reliable customer support.

5-minute setup
Built-in delivery
Better Pricing & SLA

Knock:

Better for Enterprise companies that require complex workflow for a nuanced delivery system.

Comprehensive workflow editor
Intelligent cross-channel routing

Defining Features

NotificationAPI includes an email service and exposes more email-related capabilities. It also includes an SMS service to send notifications to any country without Twilio. So overall, it's much faster and easier to set up.

Knock acts as a router around your 3rd-parties for delivering notifications. For example, you would connect it to your own SendGrid and Twilio. So it is more difficult and pricier to set up. However, Knock has a strong notification workflow builder and supports connecting more channels.

NotificationAPI

Built-In Email Delivery
Comprehensive Email Editor
Built-In SMS Delivery
A2P Management Service (SMS)

Knock

Complex workflow builder
Strong Slack support

Reliability

NotificationAPI and Knock seem similar in terms of reliability. However, NotificationAPI has stronger customer support, SLAs, and additional data centers.

NotificationAPI